Yuuguu Where "We Guu"

Here at the HSL, we are constantly trying to find creative ways to help you wherever you might be.   In addition to being able to phone, email or IM us, we can now SHOW you how to do something instead of telling you.  How? Through a screen-sharing application called Yuuguu! You don’t have to download or install anything.  All you need is a browser, an Internet connection and a PIN.  Let me explain.

After you’ve initiated a conversation (IM or phone) with a librarian and you’ve decided to do a screen share, the librarian will give you a PIN that will allow you to see the librarian’s screen on your screen. Pretty neat, huh?

The next question is: where do you go to input this PIN?  I’m glad you asked.  The following screenshots will show you how.